What Is Scope of Works?

The Scope of Works in Insurance Repairs

The scope of works (often abbreviated to SoW) is the most important document in any insurance repair claim. It is a line-by-line specification of what needs to be repaired, how it will be repaired, and what materials will be used. The insurer uses it to approve the claim, the builder uses it to execute the repairs, and the homeowner uses it to verify the work has been completed.

What a Good Scope of Works Includes

• •Room-by-room breakdown of all damaged elements — walls, ceilings, floors, fixtures, fittings.
• •Specific repair methodology for each item (e.g., patch and paint vs. full sheet replacement for plasterboard).
• •Material specifications including product names, colours, and finishes to match existing.
• •Trade-specific line items — carpentry, plastering, painting, electrical, plumbing, tiling.
• •Allowances for any required permits, engineering assessments, or specialist reports.
• •Make-safe works already completed and their costs.

At Oxide Construct, our assessors generate comprehensive scopes of works using our Assessmate platform, which captures every detail during the on-site inspection. This technology-driven approach ensures nothing is missed and the scope is ready for insurer approval within hours of the assessment.

Key point: An incomplete scope of works leads to variations, delays, and disputes. Getting it right the first time is critical for a smooth repair experience.

How Oxide Handles This

At Oxide Construct, our technology-driven approach to insurance repair means scope of works is handled transparently. Track your claim in real-time through our platform, with a dedicated assessor as your single point of contact throughout the process.

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